Communication with Pharmacy

Pharmacy is asking the nursing staff to help with the number of orders scanned at certain times of the day - around lunch and evening shift change (1900). They are getting disproportionate amounts of orders scanned at these times. Of course, this directly correlates to when the physicians are writing the said orders. They would like us to help out by scanning orders as quickly as possible after they are written, instead of letting the chart sit on the "to do" rack and waiting for the UC to take the orders off.

Pharmacy is also getting a high number of phone calls to check on the status of meds. They would rather that we save the phone calls for emergent or stat needs. Instead of using the phone, they are asking us to write a message on a paper and scan it like you would an order. This way it comes up on their Pyxis cue and can be addressed.